Monthly Archives: September 2011

How Washington Mutual Lost Its Heart

Posted on September 26, 2011 by Mark C. Crowley

Note: This blog post was first published in the Editorial section of The Seattle Times on Sunday, September 25th, 2010 In a stunning coincidence, today marks the 122nd anniversary of Washington Mutual’s founding – and the third anniversary of its … Continue reading →

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More Control Is The Antidote To Workplace Stress

Posted on September 21, 2011 by Mark C. Crowley

For over forty years, Sir Michael Marmot, professor of Epidemiology and Public Health at University College in London, has been monitoring the health of 28,000 workers – people who all work at “Whitehall,” the citadel of Great Britain’s civil service. … Continue reading →

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Unite As A Team – And Win!

Posted on September 14, 2011 by Mark C. Crowley

One of the greatest lessons I’ve learned about leadership is how amazingly well employees perform when they’re united as a team and committed to a shared mission. Several years ago, I was leading a region of 30 bank branches that … Continue reading →

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Display Equanimity (And Never Lick Anyone’s Sandwich) When Others Succeed.

Posted on September 7, 2011 by Mark C. Crowley

I have a twin brother and, as ten-year-old kids, we made a firm agreement: whoever made it into the TV room first got to pick which shows we watched. More often than not, we enjoyed a lot of the same … Continue reading →

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Distilled Wisdom From America’s Chief Executives

Posted on September 1, 2011 by Mark C. Crowley

Have you ever wondered whether American CEOs share similar leadership traits – whether there’s a short list of qualities which propelled all of their careers? New York Times writer, Adam Bryant, did, and interviewed more than 70 top leaders in … Continue reading →

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