Mark C. Crowley

Transformational Leadership For The 21st Century

What people feel in their hearts has profound influence over their motivation & workplace performance.
“In contrast to longstanding management thinking, the heart is the driving force of human achievement, and employee engagement is a decision of the heart.”
– Mark C. Crowley
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Garry Ridge: The CEO Most Of Us Wish We Had

Posted by on Apr 27, 2018 in Podcast | 0 comments

Podcast 004: Garry Ridge

For the past 20 years, Garry Ridge has been CEO of the WD-40 Company, and he’s built one of the most inspiring workplace cultures on the planet.

INC. Magazine named him one of the Top-10 CEOs across the globe (leadership legends Jim Kouzes and Ken Blanchard both say he’s #1 in the US), & it’s largely because his company consistently achieves its growth & profit targets while concurrently sustaining an extraordinary employee experience.

Garry Ridge is the full embodiment of the Lead From The Heart philosophy. He intentionally supports his tribe of workers by focusing on their well-being, satisfaction & growth — while also holding people accountable for their performance. The result is a team of people who love coming to work, have a deep sense of meaning in what they do, and have helped WD-40’s stock price soar.

Already one of our most popular podcast episodes, listen in as Garry and Mark discuss the leadership practices that make the WD-40 Company such a well-oiled machine.

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Tom Peters: A Leadership Legend In Rare Form

Posted by on Apr 14, 2018 in Podcast | 0 comments

Podcast 003: Tom Peters

Tom PetersLegendary leadership author, Tom Peters could easily be reclining on a New England beach these days. But he’s by no means the retiring type. Instead, he just published his 17th book, “The Excellence Dividend,” and continues to challenge workplace leaders to reinvent how they lead and manage.

Three decades ago, Peters wrote the classic book, “In Search Of Excellence,” which many people have called the greatest business book of all time.  His cornerstone message at the time: “Put People First.”

All these years later, Peters (as you’ll soon hear) remains as passionate as ever about spreading this tradition-breaking idea. And he says he’s not quitting until workplace leaders stop talking about leadership change and take real action.

Listen in to what Mark has called the single greatest discussion he’s ever had in his life. Peters brings to this podcast great energy, great articulation and a leadership vision every manager on the planet would be wise to embrace.

A must!

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How We Gain Power And Influence: Science’s Surprising Answer

Posted by on Apr 8, 2018 in Heart Leadership In Practice, Leadership, Uncategorized, Wisdom From Other Authors | 0 comments

In the late 19th Century, British historian, Lord Acton, famously asserted that “power corrupts.” And we surely needn’t look too deeply within business, politics and every day life to find examples that validate this timeless truth.

But new research from U.C. Berkeley social scientist, Dacher Keltner, confirms something few of us may ever have personally acknowledged with regard to Lord Acton’s insight: When we ourselves are given positions of power, we’re no less prone to abuse it.

In the American workplace today, over half of workers admit to quitting jobs in order to flee a power-abusing boss. And, of course, employee job satisfaction and engagement are mired in true crisis levels. What Keltner’s work reveals is that our common ways of applying power in managing people deserves much of the blame for these outcomes.

For the past two decades, Keltner has been studying human emotions and how they influence behavior. Tied to this work, he advised Pixar Studios in the making of their Academy Award-winning animated film, “Inside Out,” and guided Facebook executives in creating their new emoticons. And in his new book, The Power Paradox: How We Gain And Lose Influence, he explains why our traditional beliefs on leadership power must be tossed away if our goal is to succeed in motivating 21st Century workers.

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