Mark C. Crowley

Transformational Leadership For The 21st Century

What people feel in their hearts has profound influence over their motivation & workplace performance.
“In contrast to longstanding management thinking, the heart is the driving force of human achievement, and employee engagement is a decision of the heart.”
– Mark C. Crowley
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Erica Keswin: How To Design A Workplace That Is Good for People & Great for Business

Posted by on Sep 28, 2018 in Podcast | 0 comments

More than anything else today, what people want from their employers & leaders is to be given a safe & respectful place in which to work. That’s the conclusion of new Pew research which shows 89% of American workers rank these needs highest.

Yes, employees also expect their leaders to be honest, ethical – and to reward them fairly with pay & benefits. But their ultimate happiness, engagement & sense of well-being all prove to be directly connected to how they are made to feel. And what most people want to feel in their jobs is secure, valued, appreciated — & supported as a human being.

In light of this research, workplace leaders are wise to ask one big question. “What are the specific things I need to do to ensure these employee needs & expectations get met?”

In her new book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That is Good for People, Great for Business, and Just Might Change the World,author Erica Keswin provides many compelling answers.  She draws on research that shows it often boils down to simple but thoughtful gestures that make the biggest impact.  Making meetings more productive & inspiring. Giving people greater clarity around when their workday ends. Being nudged to take all of their vacation. Ensuring stated organizational values are lived in the halls, not just hung on the walls.

If you’re looking for state-of-the-art ideas on how to support your employees (human beings!) & and to keep them healthy, motivated & productive, listen in & plan to take notes!

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Rollin McCraty: Why The Heart Is The Driver Of Optimal Human Performance

Posted by on Sep 15, 2018 in Podcast | 0 comments

While we might consider the time in which we’re all living a more enlightened age, the word “heart” still carries a lot of negative associations when it comes to workplace leadership.

Tied to traditional leadership wisdom, we cling to the belief that caring and supportive management is an inherently weak idea that cannot drive productivity – and so we go on leading in old & less effective ways.

But recent scientific discoveries prove our understanding of how to most effectively motivate human performance is patently wrong.

More to the point, new science shows the heart plays a profound role in influencing human behavior – and that workplace managers who care about, nurture and proactively support their people can expect to be rewarded with unimaginable productivity and success in return.

For nearly three decades, the Institute of HeartMath has been researching the human heart – an organ many people believe is just a pump that circulates blood throughout our bodies.

Led by its chief researcher and co-founder, Dr. Rollin McCraty, HeartMath has discovered that the heart is actually a source of great intelligence that plays an enormous role in shaping our choices and decisions.  And the feelings and emotions that people experience every day at work actually have a major impact on determining their level of engagement, commitment and initiative.

While many managers remain convinced that managing with some degree of fear and stress is a potent way of achieving goals, HeartMath’s research proves they couldn’t be more wrong.  As Rollin McCraty thoroughly explains in this podcast, when people repeatedly experience negative emotions, their cognitive effectiveness instinctively shuts down. They make poor choices and have less energy to commit to the job at hand.

Yes, it’s a huge paradigm change to think that organizations that put the needs of employees first – before those of customers, managers and shareholders – could be a winning formula.  But the science that proves it has become irrefutable.

In addition to his work at HeartMath, Rollin McCraty is a professor at Florida Atlantic University.  His team has done joint research projects with Stanford University, Claremont Graduate University and several other universities around the world. His work has been featured on CNN, ABC World News Tonight, NBC’s Today Show and the Discovery Channel. And his studies have appeared in numerous scientific journals in addition to well-known publications including Prevention, Natural Health, Men’s Fitness and American Health.

After you finish listening to this podcast, you’ll be convinced that the idea of leading from the heart isn’t just the wisest thing a leader can do – it represents the future of workplace leadership.

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