HEART-LED LEADERSHIP IGNITES HUMAN POTENTIAL

Organizations and leaders today are faced with an incredible challenge of attracting and retaining talented, productive and resilient people – especially at a time when millions of workers around the world are re-assessing their jobs, bosses and employers.

Compounding the problem is the fact that employees in the post-pandemic era demand far more than a paycheck in order commit to any company – and when their needs aren’t being met, they simply move on.

To succeed going forward requires a reinvention of traditional leadership thinking – and for managers to begin supporting employees in ways that ensure they routinely experience positive feelings and emotions. Only when human beings are thriving in this way are they able to perform optimally .

In his speaking presentations, Mark C. Crowley draws upon his 25 years of experience as a high-performing senior leader in the financial services industry (where he differentiated himself with heart-led leadership practices and was named “Leader of the Year” at one of America’s largest financial institutions) and outlines four success principles for leading from the heart that consistently inspired his teams to be highly engaged, record-breaking performers, and most importantly, enthusiastic about going to work.

Mark also shares research from the second edition of his groundbreaking book, “Lead From The Heart: Transformational Leadership for the 21st Century,” that proves there’s real science behind heart-led leadership. In fact, he was first in asserting that it’s the heart, not the mind, that drives human performance and achievement.

Mark’s compelling message will motivate and move your people to believe in the power, success and personal satisfaction that comes from leading with greater heart. And he teaches practices they’ll need in order to excel in this era of uncertainty, ambiguity and change.

SPEECH TAKEAWAYS



Understanding how the needs of human beings (workers) have changed and why traditional leadership methods no longer succeed in the future workplace.



How the COVID pandemic, & the work-from-home experience, have permanently changed how workers need and want to be led.



Why moving from a manager model of leadership to a coaching model is what’s required to inspire 21st Century employee performance and engagement.



Why human beings require a steady experience of positive emotions in order to thrive – and the leadership practices that elicit them.



The science of the heart: emerging research from science and positive psychology which proves feelings and emotions often have the greatest influence on human choices and performance



Highly researched strategies of heart-led leadership that consistently inspire employee engagement – and drive results.



Ultimately, how to inspire uncommon engagement, loyalty and results.

“Mark C. Crowley encouraged our 4,000 associates to reach higher levels of performance. Anyone who wants to be a better person or improve their leadership performance will benefit from Mark’s message!”

JIM STUTZ

Former President, Fidelity Savings Bank, Glendale, CA

“As a speaker, Mark does more than just share information. He communicates from the heart in a way that touches the audience.”

KEVIN DUNIGAN

Executive Vice President, City National Bank, Los Angeles

“Mark is an eloquent speaker who weaves in personal stories to keep his audience engaged, while demonstrating a sense of advocacy that inspires the audience with a sense of conviction.”

GIOVANNA DE GIORGIO-VEJAR

Certified Human Resources Professional, Los Angeles, CA