Mark C. Crowley

Transformational Leadership For The 21st Century

What people feel in their hearts has profound influence over their motivation & workplace performance.
“In contrast to longstanding management thinking, the heart is the driving force of human achievement, and employee engagement is a decision of the heart.”
– Mark C. Crowley
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Welcome To The

“Lead From the Heart” Podcast

Kim Powell: Master Just Four Leadership Behaviors And You Could Be CEO Material

Podcast 008: Kim Powell

Kim PowellMany of us have it in our mind that very few people (including ourselves) have what it takes to become a CEO. We conjure up images of oversized personalities like Steve Jobs & Jack Welch and assume that’s what a successful CEO looks like.

But in her new best-selling book,“The CEO Next Door,Kim Powell shows us that CEOs like these are really outliers. And not only don’t you need to be a charismatic, extroverted visionary like Jobs and Welch to become a successful CEO, you don’t need an Ivy League degree or an impeccable resumé either.

Leveraging state-of-the-art analytical tools, Powell and her co-author, Elena Botelho, processed the performance of 2,600 executive leaders before concluding that what truly characterizes high-performing chief executives isn’t at all related to their pedigrees or intellect. Instead, what they all had in common was a mastery of four specific leadership behaviors.

Whether it’s your dream to one day run your own company – or if you just want to greatly elevate your own leadership effectiveness, this podcast introduces all four of these important behaviors, and helps you understand how to immediately apply them in your own career.

Dr. James Doty: Stanford Medical School Professor Says The Heart Matters More Than The Brain In Leadership

Podcast 007: Dr. James Doty

Dr. James DotyDr. James Doty: Stanford Medical School Professor Says The Heart Matters More Than The Brain In Leadership

As a world-class brain surgeon and Stanford University Medical School professor, Dr. James Doty is nevertheless certain that “the best way of influencing human beings to excel in their jobs is to intentionally and positively affect their hearts.”

These surprising words are found in his New York Times best selling book, “Into The Magic Shop: A Neurosurgeon’s Quest To Discover The Mysteries Of The Brain And The Secrets Of The Heart – and amplify recent medical discoveries that prove the heart plays a far greater role in influencing human behavior than most of us have ever known.

Dr. Doty comes on the podcast to explain how the mind and heart are connected – and what this means for the future of workplace leadership. But as the Director of Stanford’s Center For Altruism And Compassion Research – and a physician to employees in the Silicon Valley, he brings surprising insight into what employees truly want and need in exchange for work. And even though companies like Google and Facebook are known as great places to work, Doty’s take isn’t quite as glowing.

“What people really need and want,” Doty says, “is love.” How he landed on this conclusion is the underlying theme of his discussion with Mark.

Geoff Colvin: Fortune Magazine’s Editor Believes “Humans Are Underrated”

Podcast 006: Geoff Colvin

With technology poised to eliminate millions of jobs in every imaginable industry, we’re left to wonder what kind of work will remain and what skills will be most highly valued in the future workplace.

To answer these serious questions, few people in the world today have a better grasp of what this future looks like than Fortune Magazine editor, Geoff Colvin. With uncommon access to the thinking of global CEOs, academics and economists, Colvin performed his own research before writing his highly acclaimed book, “Humans Are Underrated: What High Achievers Know The Brilliant Machines Never Will.” And if his title doesn’t make it entirely clear, Colvin is fully certain that human skills will hold the highest value in a world that’s rapidly being automated by artificial intelligence and robots.

“Ask employers which skills they’ll need in the next 5-10 years, Colvin writes, “and answers that come back do not include business acumen, analysis or P&L management — left brain thinking skills. Instead, the top priorities will be relationship building, teaming, co-creativity, brainstorming, cultural sensitivity and the ability to manage diverse employees — right brain activities.”

Whether you’re wondering what could happen to your own career, or how to help prepare your business or team for the technological tsunami heading our way, Geoff shares plenty of invaluable insights that will leave you well informed and fully prepared to start taking action. It also happens to be one truly delightful conversation you’re guaranteed to enjoy.

Daniel Coyle: Cracking “The Culture Code”

Podcast 005: Daniel Coyle

Daniel CoyleNew York Times best selling author, Daniel Coyle spent the past four years researching the cultures at eight of the world’s most successful organizations — including the U.S. Navy’s Seal Team Six, global design firm IDEO and the five-time NBA champions San Antonio Spurs.  And he came away with  the remarkable discovery that leaders of all these exceptional teams share three uncommon leadership practices.

They build safety, share vulnerability and establish purpose.

Yes, these are the three qualities that fully distinguish the organizations that invented the first Apple mouse, caught Osama Bin Laden, and have won a higher percentage of their games over that past 20 years than any team in professional sports.

Listen in to this highly animated discussion as Daniel digs into his new book, The Culture Code, and provides a clear understanding of what truly separates outlier workplaces from all the mediocre ones. It’s untraditional and truly inspired thinking that produces world-class performance.

Garry Ridge: The CEO Most Of Us Wish We Had

Podcast 004: Garry Ridge

For the past 20 years, Garry Ridge has been CEO of the WD-40 Company, and he’s built one of the most inspiring workplace cultures on the planet.

INC. Magazine named him one of the Top-10 CEOs across the globe (leadership legends Jim Kouzes and Ken Blanchard both say he’s #1 in the US), & it’s largely because his company consistently achieves its growth & profit targets while concurrently sustaining an extraordinary employee experience.

Garry Ridge is the full embodiment of the Lead From The Heart philosophy. He intentionally supports his tribe of workers by focusing on their well-being, satisfaction & growth — while also holding people accountable for their performance. The result is a team of people who love coming to work, have a deep sense of meaning in what they do, and have helped WD-40’s stock price soar.

Already one of our most popular podcast episodes, listen in as Garry and Mark discuss the leadership practices that make the WD-40 Company such a well-oiled machine.

Tom Peters: A Leadership Legend In Rare Form

Podcast 003: Tom Peters

Tom PetersLegendary leadership author, Tom Peters could easily be reclining on a New England beach these days. But he’s by no means the retiring type. Instead, he just published his 17th book, “The Excellence Dividend,” and continues to challenge workplace leaders to reinvent how they lead and manage.

Three decades ago, Peters wrote the classic book, “In Search Of Excellence,” which many people have called the greatest business book of all time.  His cornerstone message at the time: “Put People First.”

All these years later, Peters (as you’ll soon hear) remains as passionate as ever about spreading this tradition-breaking idea. And he says he’s not quitting until workplace leaders stop talking about leadership change and take real action.

Listen in to what Mark has called the single greatest discussion he’s ever had in his life. Peters brings to this podcast great energy, great articulation and a leadership vision every manager on the planet would be wise to embrace.

A must!

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