by Mark C. Crowley | Jan 4, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
On my most recent birthday, I got a call from a former employee, Lucas. Now a very successful bank manager, Lucas was a brand-new teller when I first met him fifteen years ago in my role as Regional Manager. After being seriously injured in a helicopter crash, he’d...
by Mark C. Crowley | Jan 2, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
“The beginning is the most important part of the work.” ~ Plato Leaders beware: the first week of January is a tough time for a lot of people at work. Your employees are returning to their jobs with fond memories of vacations and holiday celebrations...
by Mark C. Crowley | Dec 21, 2011 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
This post is my apology to a former and great employee of mine whom I now realize I led very poorly – all the while she worked feverishly to complete an important project for me. What makes me feel especially guilty about all this is that this employee, Kimberly, at...
by Mark C. Crowley | Dec 18, 2011 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
When I interviewed Dr. Mimi Guarneri for Lead From The Heart, I asked if there were physiological reasons for why people who felt more cared for in the workplace were more productive. She responded without hesitation. “There are only two human emotions, love and...
by Mark C. Crowley | Dec 11, 2011 | Heart Leadership In Practice, Leadership, Life Lessons
Each week in these posts, I present examples of how leading from the heart has the effect of inspiring extraordinary engagement and productivity. It’s my fundamental belief, of course, that leadership fails when it’s over-influenced by the mind and the heart is not...
