Leadership Articles

Four Great Examples Of How Starbuck’s Howard Schultz Leads From The Heart

“Some people say, ‘Come on, markets are not about morals, they’re about profits.” I say that is old thinking.  That’s a false choice.  The great companies will be the ones that find a way to have and hold on to their values while chasing profits, and brand value will...

Help Another To The Top Of The Mountain And You Arrive There Too.

"When you have a wit of your own, it's a pleasure to credit other people for theirs."                                                 Criss Jami Very recently, I learned that content from my book had been plagiarized. In a blog ironically titled, Lead From The Heart,...

The Surprising Secret To Making Successful Organizational Change

Never believe that a few caring people can't change the world. For, indeed, that's all who ever have.                                                                      Margaret Mead  “The heart has reasons that reason cannot know.”                                  ...

When Stephen Covey Made Me Really Mad: My Posthumous Apology

Stephen Covey made me really mad twenty years ago and it’s only recently that I’ve come to realize that he was right, I was wrong, and I owe him an apology. Covey, of course, passed away a few days ago, and so I clearly missed the opportunity to express my mea culpas...