by Mark C. Crowley | Apr 9, 2012 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
“It is only with the heart that one can see rightly; what’s is essential is invisible to the eye.” Antoine de Saint-Exupery Many years ago, I spent the day with the CEO of the bank where I worked, and asked him to...
by Mark C. Crowley | Mar 26, 2012 | Current Affairs, Heart Leadership In Practice, Leadership
The average Goldman Sachs employee earns in excess of $350,000 per year, and we’re assured Greg Smith, who most visibly quit his job there last week, was paid substantially more. And, in leaving his long-time employer, Smith didn’t abandon just a fat salary. To...
by Mark C. Crowley | Feb 16, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Early in my career, I was asked to conduct a pilot. A consultant recommended that my bank experiment with outbound telemarketing and I was selected to lead the effort. Neither the bank nor I had any experience in selling bank products by phone and management was...
by Mark C. Crowley | Feb 9, 2012 | Heart Leadership In Practice, Leadership, Wisdom From Other Authors
“Touch seems to be as essential as sunshine.” Author, Diane Ackerman If I died tomorrow and could leave society my most valuable insight into 21st Century leadership effectiveness it would have to be this: Always remember the people you manage are...
by Mark C. Crowley | Feb 6, 2012 | Current Affairs, Leadership, Wisdom From Other Authors
Daniel Kahneman, recipient of the Nobel Prize in Economics, is a genius in our midst. At seventy-eight-years-old, Kahneman has spent the majority of his life studying how the human mind makes decisions, especially their most important ones. Leveraging a life’s work of...
