by Mark C. Crowley | Mar 21, 2012 | Current Affairs, Heart Leadership In Practice, Leadership
There is something in the pang of change. More than the heart can bear, Unhappiness remembering happiness. Euripides Just one day after Goldman Sachs’ employee, Greg Smith, quit his job last week, more than three million people had read his über-public resignation...
by Mark C. Crowley | Mar 5, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Whenever I’m speaking to a large business group, I ask everyone to play a made-up game we call, “We Know That Boss!” In my most exaggerated game-show announcer voice, (think Family Feud) I call out a few characteristics of a particularly onerous manager, and then quiz...
by Mark C. Crowley | Feb 27, 2012 | Heart Leadership In Practice, Leadership, Wisdom From Other Authors
“High achievement always takes place in the framework of high expectation.” American inventor, Charles F. Kettering Occasionally when I’m writing my blog posts, I feel compelled to re-state what may not always be obvious: the idea of Leading From The Heart is...
by Mark C. Crowley | Feb 20, 2012 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
A leadership development consultant my company hired several years back had an interesting theory. It was her contention that people who hold similar or identical positions tend to be the best judges of our strengths and weaknesses. She explained that as humans, we’re...
by Mark C. Crowley | Feb 16, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Early in my career, I was asked to conduct a pilot. A consultant recommended that my bank experiment with outbound telemarketing and I was selected to lead the effort. Neither the bank nor I had any experience in selling bank products by phone and management was...
