by Mark C. Crowley | Dec 7, 2011 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
In my most recent professional role, I was in charge of nationwide sales leadership for nearly 1,000 stock brokers – aka investment product sales representatives. Prior to this position, I spent a large part of my career managing in Washington Mutual’s retail bank and...
by Mark C. Crowley | Oct 26, 2011 | Current Affairs, Heart Leadership In Practice, Leadership, Life Lessons
It came as a shock to me one day when one of my best employees, Sarah, came in to my office and resigned. I guess it was such a surprise because she had worked for me for nearly five years and I had relaxed into a belief that she would somehow always be on my team. ...
by Mark C. Crowley | Oct 12, 2011 | Heart Leadership In Practice, Leadership, Life Lessons
I’d like for you to think back on all the bosses you’ve had in your life and identify which one of them was the best ever. Once you have that person in mind, take a look at these two lists of attributes and see if one isn’t more descriptive: Leader A Inspiring...
by Mark C. Crowley | Oct 5, 2011 | Current Affairs, Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
I had coffee with an old friend this week and, by the end of our conversation, I had the content for this week’s post. My friend, Kelsey, was a human resources manager when I first met her 30 years ago. Sitting across from her in her office one afternoon, I endured...
by Mark C. Crowley | Sep 26, 2011 | Current Affairs, Heart Leadership In Practice, Leadership, Life Lessons
Note: This blog post was first published in the Editorial section of The Seattle Times on Sunday, September 25th, 2010 In a stunning coincidence, today marks the 122nd anniversary of Washington Mutual’s founding – and the third anniversary of its demise. WaMu survived...