by Mark C. Crowley | Mar 21, 2012 | Current Affairs, Heart Leadership In Practice, Leadership
There is something in the pang of change. More than the heart can bear, Unhappiness remembering happiness. Euripides Just one day after Goldman Sachs’ employee, Greg Smith, quit his job last week, more than three million people had read his über-public resignation...
by Mark C. Crowley | Mar 5, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Whenever I’m speaking to a large business group, I ask everyone to play a made-up game we call, “We Know That Boss!” In my most exaggerated game-show announcer voice, (think Family Feud) I call out a few characteristics of a particularly onerous manager, and then quiz...
by Mark C. Crowley | Feb 13, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
My father set an insane example for how to effectively respond to problems in life. For starters, he had no scale. Every setback, minor or major, instantly upended him. He became visibly and vocally upset whenever he hit a bad golf shot, needed a pair of pliers and...
by Mark C. Crowley | Jan 15, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Here’s a quick story my son, Ryan, once told me about how our words and gestures can have a really destructive or constructive effect on the people we lead. As a young manager of a high-end art gallery following college, Ryan found himself way behind schedule in...
by Mark C. Crowley | Aug 31, 2011 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
While I’ve only worked for a handful of truly inspiring leaders in my life, what this small group all shared was a deep belief in themselves and their abilities. They were extremely comfortable in their own skins and embodied a form of self confidence that repelled...