by Mark C. Crowley | Jul 1, 2012 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
“If you can learn a simple trick, Scout, you’ll get along a lot better with all kinds of folks. You never really understand a person until you consider things from his point of view, until you climb inside of his skin and walk around in it.” ...
by Mark C. Crowley | May 14, 2012 | Current Affairs, Heart Leadership In Practice, Leadership, Life Lessons
“Not every contestant can be wonderful.” “You’ve got to be up front with people.” Howard Stern Until now, I’d never imagined writing a blog about radio’s shock jock, Howard Stern; nor did I ever expect we all might learn...
by Mark C. Crowley | Feb 20, 2012 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
A leadership development consultant my company hired several years back had an interesting theory. It was her contention that people who hold similar or identical positions tend to be the best judges of our strengths and weaknesses. She explained that as humans, we’re...
by Mark C. Crowley | Feb 16, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Early in my career, I was asked to conduct a pilot. A consultant recommended that my bank experiment with outbound telemarketing and I was selected to lead the effort. Neither the bank nor I had any experience in selling bank products by phone and management was...
by Mark C. Crowley | Jan 15, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Here’s a quick story my son, Ryan, once told me about how our words and gestures can have a really destructive or constructive effect on the people we lead. As a young manager of a high-end art gallery following college, Ryan found himself way behind schedule in...
