by Mark C. Crowley | Apr 9, 2012 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
“It is only with the heart that one can see rightly; what’s is essential is invisible to the eye.” Antoine de Saint-Exupery Many years ago, I spent the day with the CEO of the bank where I worked, and asked him to...
by Mark C. Crowley | Apr 2, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Procrastination is the enemy of the leader…. When I was ten-years-old, I became a paperboy. Six days a week – all year long – my responsibility was to get people their papers at the same general time each day and, once a week, to knock on doors and collect my...
by Mark C. Crowley | Mar 5, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
Whenever I’m speaking to a large business group, I ask everyone to play a made-up game we call, “We Know That Boss!” In my most exaggerated game-show announcer voice, (think Family Feud) I call out a few characteristics of a particularly onerous manager, and then quiz...
by Mark C. Crowley | Feb 20, 2012 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
A leadership development consultant my company hired several years back had an interesting theory. It was her contention that people who hold similar or identical positions tend to be the best judges of our strengths and weaknesses. She explained that as humans, we’re...
by Mark C. Crowley | Feb 13, 2012 | Heart Leadership In Practice, Leadership, Life Lessons
My father set an insane example for how to effectively respond to problems in life. For starters, he had no scale. Every setback, minor or major, instantly upended him. He became visibly and vocally upset whenever he hit a bad golf shot, needed a pair of pliers and...